Returns & Exchanges

At Runna Store, we want to ensure you have the perfect gear for every mile. If your purchase isn't the right fit, you can return or exchange unworn items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Visit our online portal and enter your order number and email address to select the items you wish to return.

• 2.
  Pack Your Gear

  Place the unused items in their original packaging with all tags attached to ensure a smooth inspection process.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the return, we will process your refund or exchange within 5-7 business days to your original payment method.